AI agents in workflow: first-line processing and BPM future
How to combine the flexibility of AI with the rigid logic of BPMN 2.0 and DMN to automate first-line request processing without security risks or operational chaos.
Serhiy Boyko6 min readCONTROLLED FINANCE
Intecracy Group
Practical guidance on management accounting, budgeting, treasury, period close, financial controls and evidence-based AI.
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9 publications
Serhiy Boyko6 min readProcess modeling standards: BPMN, CMMN, and DMN
Effective enterprise process automation requires separating workflow orchestration, flexible case management, and business rules. Learn how to avoid hardcoded logic and identify shadow routes.
Serhiy Boyko6 min readPrioritizing business processes for automation: signals, metrics, and ROI
A guide to prioritizing business processes for automation using process mining, BPMN/DMN standards, and evidence-based ROI calculation to avoid common pitfalls.
Serhiy Boyko6 min readUnderstanding BPM versus RPA and workflow automation
A guide to BPM, RPA, and workflow automation for IT architects. Learn how to combine BPMN, DMN, and Process Mining to avoid technical debt and achieve end-to-end orchestration.
Serhiy Boyko7 min readIntegrating ECM with ERP/CRM and government registries
How to eliminate information desynchronization between accounting systems and document archives, ensure legal validity, and build a seamless architecture based on ISO 15489-1 and NIST CSF 2.0 standards.
Iryna Hnatiuk6 min readElectronic signatures and legal validity: QES, eIDAS, and audit trails
How to ensure the legal validity of digital documents at the enterprise level: an analysis of legislative requirements, cross-border compatibility, LTV formats, and configuring reliable audit trails.
Iryna Hnatiuk6 min readReview of 2026 ECM/DMS platforms: balancing global standards and Ukrainian QES requirements
A review of ECM/DMS platforms: how to choose a content management system that balances international scalability standards with Ukrainian legal requirements for electronic trust services.
Iryna Hnatiuk7 min readUnderstanding ECM, DMS, and EDM: Key Concepts
A clear distinction between the architectural differences of ECM, DMS, and EDM according to ISO standards and legislation to prevent errors in IT system design.
Iryna Hnatiuk7 min readECM, DMS, and electronic document management: what enterprises really buy
Why replacing a full ECM system with simple file storage creates critical legal risks when integrating with government services, and how to build a resilient corporate document management architecture.
Iryna Hnatiuk7 min read