AI agents in workflow: first-line processing and BPM future
How to combine the flexibility of AI with the rigid logic of BPMN 2.0 and DMN to automate first-line request processing without security risks or operational chaos.
Serhiy Boyko6 min readCONTROLLED FINANCE
System Integration
Practical guidance on management accounting, budgeting, treasury, period close, financial controls and evidence-based AI.
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11 publications
Serhiy Boyko6 min readProcess modeling standards: BPMN, CMMN, and DMN
Effective enterprise process automation requires separating workflow orchestration, flexible case management, and business rules. Learn how to avoid hardcoded logic and identify shadow routes.
Serhiy Boyko6 min readUnderstanding BPM versus RPA and workflow automation
A guide to BPM, RPA, and workflow automation for IT architects. Learn how to combine BPMN, DMN, and Process Mining to avoid technical debt and achieve end-to-end orchestration.
Serhiy Boyko7 min readIntegrating ECM with ERP/CRM and government registries
How to eliminate information desynchronization between accounting systems and document archives, ensure legal validity, and build a seamless architecture based on ISO 15489-1 and NIST CSF 2.0 standards.
Iryna Hnatiuk6 min readCommon ECM migration errors: why IDP and workflows stall
Successful migration to modern intelligent ECM systems requires mandatory design of fallback rules in workflows and the creation of a high-quality training corpus for IDP models.
Iryna Hnatiuk6 min readModern ECM architecture: balancing dynamic workflows and immutable archives
How to build a corporate ECM architecture that combines flexible approval workflows with ISO 15489-1 requirements and long-term legal validity of electronic signatures.
Iryna Hnatiuk7 min readUnderstanding ECM, DMS, and EDM: Key Concepts
A clear distinction between the architectural differences of ECM, DMS, and EDM according to ISO standards and legislation to prevent errors in IT system design.
Iryna Hnatiuk7 min readECM, DMS, and electronic document management: what enterprises really buy
Why replacing a full ECM system with simple file storage creates critical legal risks when integrating with government services, and how to build a resilient corporate document management architecture.
Iryna Hnatiuk7 min readBPM and document management: defining the boundary
Documents store facts, while business processes manage actions. Distinguish between DMS/ECM and BPM to avoid data silos and securely integrate AI agents.
Serhiy Boyko9 min readRPA after ERP: A Bridge or a Digital Patch?
RPA is a useful temporary bridge to legacy systems following an ERP deployment. However, automating Excel-based workflows, email approvals, and fragmented responsibilities often accelerates technical debt rather than resolving it.
Serhiy Boyko7 min readAI Agents in Enterprise Systems: From Routine Automation to Decision Support
AI agents extend beyond chatbots, integrating into business processes within corporate systems to perform actions rather than merely answering questions.
Serhiy Boyko1 min read