A Ukrainian IT professional with over 30 years in Ukraine's IT industry. Serhiy Anatoliyovych Balashuk holds a specialized higher education degree and also graduated from the International Institute of Management (IMI), where he defended theses on business process management, business strategies, and management principles based on the Balanced Scorecard concept. Serhiy currently applies his professional skills and accumulated experience across numerous IT projects at IQusion IT, where he serves as Director. Mr. Balashuk is respected within the community of Ukrainian IT professionals, regularly taking part in international and nationwide professional events as a speaker and lecturer.
AI agents extend beyond chatbots, integrating into business processes within corporate systems to perform actions rather than merely answeri...
